PicPieces
Support
Need help with PicPieces, found a problem or have an idea? Email us at support@tibrcode.com. We usually reply within two working days.
To help us help you, please include your phone model, the app version (shown on the About page) and what happened.
Common questions
- Where are my puzzles and progress? Only on your device. There is no account, so uninstalling the app or clearing its data removes them.
- How do puzzle cards work? A card is a picture of your puzzle with a small code on it. Send it through any chat app. Your friend opens the picture in PicPieces (share it to the app, or scan the code) to solve the puzzle and reveal your message.
- Do my photos leave my phone? No. Your photos, puzzles and progress stay on your device. PicPieces has no accounts and no servers that receive your pictures.
- Why is there an ad? PicPieces is free and shows one small banner. Where the law requires consent, you can change your ad choices at any time in Settings, under "Ad privacy choices".
- How do I delete my data? Uninstall the app or clear its data. On the website, clear the site data for picpieces.com.
Policies
Privacy Policy: https://picpieces.com/privacy
Terms of Use: https://picpieces.com/terms
Developer
Tibrcode Software Development — Abu Dhabi, United Arab Emirates — support@tibrcode.com