PicPieces
Privacy Policy
PicPieces ("the App") is developed and published by Tibrcode Software Development, Abu Dhabi, United Arab Emirates ("Tibrcode", "we", "us"). This policy explains what information the App and the website picpieces.com handle, why, and the choices you have.
The short version: your photos and your puzzle progress stay on your device. We do not run accounts and we do not sell your personal information. The only exception is the advertising banner in the mobile apps, which is served by Google AdMob as described below.
1. Who is responsible
Tibrcode Software Development, Abu Dhabi, United Arab Emirates, is the controller of personal data described in this policy. Contact: support@tibrcode.com.
2. Photos and game data (stay on your device)
When you choose or take a photo, the App resizes it and stores it, together with your puzzles, scores, settings and language, in storage on your device only. This data is not uploaded to us and we cannot see it.
- You can delete a puzzle and its photo at any time from "My puzzles".
- Your progress (levels, achievements, daily results and streaks) is also kept only on your device.
- Sharing is direct: puzzle cards, replay videos and daily results are created on your device and handed to the app you choose, for example a chat app. We never receive them. A card carries the puzzle pieces and, if you add them, your name and message, so whoever receives it can read them.
- Daily reminders, if you turn them on, are scheduled by your device; no message comes from our servers.
- Uninstalling the App, or clearing its data, deletes everything it stored.
- On the website, the same data is kept in your browser storage for picpieces.com and can be removed by clearing site data.
3. Camera and photo access
The App asks for the camera only when you choose "Take a photo", and opens your photo library only when you choose a picture. On recent Android and iOS versions the system photo picker gives the App access only to the photos you select. Photos are used solely to create your puzzles.
4. Advertising (Google AdMob)
The App is free and shows a single banner advertisement provided by Google AdMob. To deliver, measure and, where allowed, personalise ads, Google may collect information such as your device advertising identifier (Android Advertising ID or Apple IDFA), IP address, approximate location derived from it, device and app information, and interactions with ads.
- In the European Economic Area, the United Kingdom and Switzerland, and in other regions where required, the App asks for your consent through Google’s consent tool before personalised ads are shown. You can change your choice at any time from Settings.
- On iOS, the App asks for permission to track through Apple’s App Tracking Transparency. If you decline, only non-personalised ads are shown.
- You can also reset your advertising identifier or opt out of personalised ads in your device settings.
Learn more about how Google uses data: https://policies.google.com/technologies/partner-sites
5. Update checks and the website
To tell you when a new version is available, the App downloads a small public file from picpieces.com. Like any web request, our hosting provider (Vercel) receives your IP address and basic device information in standard server logs, which are kept for a limited period for security and reliability. No profile is built from them.
The website does not use advertising or analytics cookies. It uses your browser storage only to keep your puzzles and settings on your device.
6. When you contact us
If you email support@tibrcode.com, we receive your email address, your message and any device details you choose to include (the App pre-fills its version and device model, which you can edit). We use them only to answer you and keep them only as long as needed for that purpose and our legal obligations.
7. Legal bases (EEA, UK and similar laws)
- Performance of our service to you: running the features you request.
- Consent: personalised advertising and App Tracking Transparency on iOS. You may withdraw consent at any time.
- Legitimate interests: keeping the App and website secure, preventing abuse, and checking for updates.
- Legal obligations: where the law requires us to keep or disclose information.
8. Sharing and international transfers
We do not sell your personal information. We share data only with the service providers named above (Google for ads, Vercel for hosting), each acting under its own data-protection commitments, or when required by law. These providers may process data in countries other than yours, including the United States; where required, transfers rely on safeguards such as Standard Contractual Clauses.
Under California law, the use of advertising identifiers for personalised ads may be treated as "sharing". You can opt out by declining personalised ads in the App’s consent settings or your device settings.
9. Your rights
Depending on where you live (for example under the GDPR, UK GDPR, the UAE Personal Data Protection Law, California’s CCPA/CPRA or Brazil’s LGPD), you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. You also have the right to lodge a complaint with your local data-protection authority.
Because most of your data never leaves your device, you control it directly in the App. For anything else, email support@tibrcode.com; we will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
10. Children
PicPieces is a general-audience game and is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact support@tibrcode.com and we will delete it.
11. Security and retention
We use encrypted connections (HTTPS) for every network request the App makes and limit what is collected in the first place. Data on your device is kept until you delete it. Server-side logs are kept only as long as described above.
12. Changes to this policy
We may update this policy when the App changes or the law requires. The "Last updated" date shows the latest version, and important changes will be announced in the App.
13. Contact
Tibrcode Software Development — Abu Dhabi, United Arab Emirates — support@tibrcode.com